- Duration
- 75 hours
- Lessons
- 30
- Language
- English
- Format
- Live
- Batch starts
- 08 Nov, 2026
About this course
IT Support Technicians often require a strong understanding of computer systems, networking, and customer service skills, along with certifications like CompTIA A+, Network+, or similar credentials. They play a vital role in ensuring that technology systems run smoothly and efficiently within an organization.
Professional IT Support Technician serves as a vital link between technology and users, ensuring that systems function effectively and that users can leverage technology to its fullest potential.
Fee history
Listed here since 23 Oct 2026; the fee has not changed in that time.
Course outline
19 modules
Module-1 Introduction of IT Support
Module-2 Computer Fundamentals and System Components
Module-3 Computer Hardware Fundamentals
Module-4 BIOS and Boot Processes
Module-5 Operating System Fundamentals
Module-6 OS Image Backup and Recovery
Module-7 Computer Necessary Software
Module-8 Microsoft Office Programs
Module-9 Data Communication and Networking Fundamentals
Module-10 Troubleshooting IT Devices
Module-11 Virtualization with VMware
Module-12 MikroTik Router Configuration
Module-13 Windows Server Management
Module-14 Managing Email and Other Google Services
Module-15 Video Conferencing and Streaming
Module-16 Audio and Video System Management
Module-17 Social Media Management
Module-18 Website Management
Module-19 Review the Course Content
Who it's for
- This course is essential for those who have no computer knowledge at all and also for those who are interested in building a career in IT. In the modern workplace, computer and internet skills are essential for any profession. This course is designed to benefit everyone, from non-technical and espec
What's included
- Class schedule: Sunday, Tuesday - 6:30PM to 9:00PM; Thursday - 6:30PM to 9:30PM
Details in this part come from BITM's course page.