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BYLCx

Conflict Management - How to Deal with Difficult People

  • Bangla
  • Recorded
Lessons
17
Language
Bangla
Format
Recorded

Fee history

Listed here since 23 Oct 2026; the fee has not changed in that time.

Course outline

Conflict Management - How to Deal with Difficult People17 topics
  1. 11. How to deal with difficult people
  2. 22. Importance of the course
  3. 33. The outcome of the course
  4. 44. Understanding emotions, the role it plays & pick your battle wisely
  5. 55. The first step of dealing with difficult people
  6. 66. Preparing for a stressful conversation
  7. 77. Steps of preparing
  8. 88. Right tactics, not people
  9. 99. Victim role It's mostly about you
  10. 1010. Mean colleagues understand why
  11. 1111. The dos and don'ts mean colleagues
  12. 1212. Passive aggressive colleagues
  13. 1313. Do's and don'ts for passive aggressive colleague
  14. 1414. Get help sooner than later
  15. 1515. How to work with someone who thinks everything is urgent
  16. 1616. How to work with someone who’s already stressed out
  17. 17Assessment and Certificate

Details in this part come from BYLCx's course page.